Technical Support, Warranty & Bulk Supply

Rchobby-models.co.uk specialises in supplying electric motors, propulsion systems, servos, electronics, and RC-related components for a wide range of applications — from RC models and UAVs to robotics, engineering projects, academic research, laboratory environments, and experimental development.

Our approach is built on technical knowledge, transparent supply terms, and long-term customer support.

Manufacturer-Backed Products

All products supplied through our store are genuine manufacturer products, sourced directly from authorised manufacturers and official distribution channels. This ensures:

Authentic components
Consistent manufacturing quality
Traceable product origins
Access to manufacturer documentation and specifications

Where applicable, products are covered by the manufacturer’s warranty in accordance with their published terms.

Technical Support & Pre-Sale Guidance

RChobby-models.co.uk provides pre-sale and post-sale technical support to help customers select the correct products for their application. Support includes:

Product selection guidance
Compatibility and configuration advice
KV, voltage, torque, and system matching assistance
Clarification of specifications and use cases

We support individual users, resellers, universities, research laboratories, engineering teams, and institutional buyers worldwide.

Bulk Supply & Minimum Order Quantities (MOQ)

Many of the products we supply are offered under structured minimum order quantities (MOQ). This allows us to:

Maintain consistent stock availability
Ensure proper quality control
Provide reliable after-sales support
Offer competitive pricing for volume orders

Where stated, flexibility may be available depending on stock levels and order context. For customers requiring mixed configurations (such as different KV variants within a motor series), mix-and-match options are supported where applicable.

If you have specific quantity requirements or procurement constraints, we encourage you to contact us.

Institutions, Education & Research

Our team regularly supports:

Schools and universities
Engineering and robotics programs
Research and development teams
Laboratories and experimental projects

We understand the procurement processes often required by educational and institutional buyers and aim to provide clear documentation, consistent supply terms, and responsive communication.

After-Sales Care & Long-Term Support

Our commitment does not end at checkout. We aim to build long-term relationships with our customers by offering:

After-sales assistance
Guidance on operation and maintenance
Availability of replacement parts and compatible accessories
Ongoing product support where applicable

We take customer satisfaction seriously and work to ensure that buying in volume or for critical projects feels safe and supported.

Contact & Enquiries

If you require assistance with:

Product selection
Bulk orders
Technical questions
Institutional procurement

Please contact us before or after placing an order. We are happy to assist and ensure you receive the right solution for your application. Thank you.